Creating and Sustaining Partnerships: Community Stakeholder Meeting #3

by Asna Khan Date 22 February 2021

EMPART Monthly Community Stakeholder Meeting Report

Equipping Muslims with PCOR-Based, Action-Oriented Research Tools 

Fighting COVID-19 Together 

Creating & Sustaining Partnerships for Health Equity 

Monthly meeting was held virtually on January 31st, 2021 

Report prepared by Luma Mahari, (PhD candidate, Organization Development & Value-Based Leadership) Published in February 2021 WFC Newsletter 

Objective of the Monthly Stakeholder Meetings: 

The objective of the monthly stakeholder meeting includes learning the patient-centered research tools to  improve the delivery of equitable, efficient, and effective care. The research institute strives to improve quality  and outcomes of care by including innovative technologies, workforce issues, incentive structures, and service  designs. The program puts extra attention on subsets of the population that show strong evidence of healthcare  disparities and a lack of healthcare data. These include racial & ethnic groups, rural populations, LGBTQ  communities, and people from lower social-economic status. (  

 The Patient-Centered Outcomes Research Institute, PCORI, funds and oversees projects including  stakeholder engagement, creating a national research infrastructure, and developing a framework for evaluation  and analysis programs. Among other national priorities for research include focusing on patient-centered  approaches to improve the healthcare system’s design for increased effectiveness. Researchers also aim to  improve clinical effectiveness by comparing different clinical options. This includes the use of different  assessments for prevention, diagnosis, and treatment options to fill the clinical information gaps  ( 

 The current EMPART PCORI project began by “Engaging Muslim Americans for Research on Community  Health, EMARCH”. The first mosque-PCOR conference took place in October 2019. In February 2020, The Mosque  PCOR Toolkit was developed to better equip Muslims with PCOR-Based Action Oriented Research Tools. With the  help of key stakeholders, we aim to disseminate the Mosque-PCOR toolkit between August 2020 to September  2021. Since October 2020, Community Health Workers, CHWs, were trained to conduct outreach online and take  calls to guide community members. The planning of the EMPART PCOR project was based on the key PCOR  engagement principles which include reciprocal relationships, co-learning, partnerships, and transparency.  Collaborative partnerships will be developed and valued throughout different project activities. During the  meeting, emphasis was placed on understanding and properly expressing the different types of listening by  Stephen R. Covey. The different types of listening discussed included empathic listening, attentive listening,  selective listening, pretend listening, and ignoring. 

Melissa Maguire brings to us thirty years of experience in community health and shares her insights and tangible  implementation tactics’ secrets. As the executive director of IAFCC, Ms. Maguire has helped numerous Free Clinics  develop a bank of resources, management processes, and partnerships to run the clinics successfully. Her  presentation provided a didactics for creating effective partnerships includes developing a shared mission and an  understanding of the reciprocity in reciprocity in relationships. Other key elements of an effective partnership  include clear communication, well-defined roles, and clear benchmarks. She also emphasized developing metrics  and criteria for evaluation and analysis of projects and how to implement continuous quality improvement for  establishing the programs which are keys for successful partnership as it allows to build accountability and  transparency for all partner

EMPART Monthly Community Stakeholder Meeting Report

Representatives from Advocate-Aurora Health, AAH, also participated to demonstrate the effectiveness of  community engagement through partnerships. Dr. Thaer Ahmad, the assistant program director from Advocate  Christ Medical Center emphasized the need to address health inequities through strategic partnerships. They  currently partnered with the Chesterfield community and Trinity hospital to address health inequities and access  to care. They are also working with Trinity hospital where there is a pharmacy food pantry program. Other key  partnerships they intend to develop include the University of Chicago, who are offering funding to organizations to  continue their work in addressing health care inequities. Dr. Thaer Ahmed and his team are currently developing  post-discharge assistance programs at their Trauma Center. They have received a grant to open a trauma recovery  center that assists patients with their psychological, emotional, and medical needs post-discharge from the  hospital. The goal is to continue building recovery centers and to better understand the needs of the community. 

Other physician representative from the Emergency Department of Aurora-Advocate Health, Drs. Okubanjo Oyinkansola and Donna Okoli also shared her passion and commitment for community health.

 Technology needs including health systems literacy were also discussed in the meeting including the use of  enhanced automation and the use of Internet of Things (IoT) devices, and aggregation of patient data sources to  better operationalize the data flow for improved integration in the workflow. Other projects we plan on working on include developing and integrating taxonomy codes that better define the basic needs of the patient. Taxonomy  codes will be developed according to the core principles of the social determinants of health. All these projects are  intended to further enhance the clinical decision support system to lead to better healthcare for payers and  consumers. 

Through these monthly meetings the EMPART project team aims to build capacity by fostering a culture of Co  learning an reciprocal relationships to facilitate partnerships across the entire continuum of healthcare discipline  from grassroots involvement in patient centered research to implementation of systems that worked for patients  and their caregivers. 

For more:


Recording of Presentation

Our Programs. (2017).

Other Links/Resources:

CDC: Promoting Health Equity: A Resource to Help Communities Address Social Determinants of Health:
AHA Community Health Assessment Toolkit:
U.S. Department of Health & Human Services:
Strategic Goal 1: Reform, Strengthen, and Modernize the Nation’s Healthcare System
American Hospital Association:
Engaging patients and Communities in the Community Health Needs Assessment Process
Agency for Healthcare Research and Quality
Ways to Approach the Quality Improvement Process

EMPART Monthly Community Stakeholder Meeting Report

U.S Department of Health & Human Services:
Coordinating Care for Adults with Complex Care Needs in the Patient-Centered Medical Home: Challenges
and Solutions

Improving quality and reducing inequities: a challenge in achieving best care:
Improving Health in the Community: A Role for Performance Monitoring (1997)
Read “Improving Health in the Community: A Role for Performance Monitoring” at